Thank you for your order with AMERMACY.
Orders are generally processed within 1–3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
For deliveries to the United States, estimated delivery is generally 5–12 business days after dispatch.
AMERMACY works with international fulfillment partners, and depending on product availability, orders may be dispatched from fulfillment facilities in China.
Track Your Order
Use the tracking link in your shipping confirmation email or visit our Track Your Order page.
Please allow several business days for the first tracking update to appear.
Need to Change or Cancel Your Order?
Contact us as soon as possible at support@amermacy.com.
We will try to assist, but changes or cancellations cannot be guaranteed once an order has entered fulfillment or been dispatched.
Delayed, Damaged or Incorrect Orders
If your order is delayed, damaged, missing an item, or contains an incorrect product, contact us with your order number and details of the issue.
Where relevant, please include clear photos of the product, package, and shipping label.
Customer Support
Email: support@amermacy.com
Phone: +852 6445 1982
Response time: 1–2 business days
Business Information
AMERMACY
Operated by PROSPERIX GROUP LIMITED
Business Registration Number: 80868161-000-07-26-3
Registered Address:
Unit 2904-05, 29/F, Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong
For more information, please review our Shipping & Delivery, Returns, Refunds & Cancellations, Terms of Service, and Privacy Policy pages.